Dear clients:
At Risen Consultants, LLC our clients’ safety and well-being are the main priority. During the past few weeks, our company has been monitoring the information regarding the COVID-19 coronavirus as provided by Florida Department of Health.
While the coronavirus is a physical health illness, it has significant mental health implications. The uncertainty posed by a public health emergency can cause stress and anxiety among many clients and families. Therefore, our plan is ensuring that clients have access to services, if there is no identified risk for them or for our staff. We encourage clients and therapists to keep in contact to evaluate the needs of our clients and the frequency and intensity of services during this emergency period.
Our company has developed a protocol to reduce the spread of communicable disease in our staff and clients, based on the Centers for Disease Control and Prevention (CDC), the U.S. Occupational Safety and Health Administration and the World Health Organization dedicated webpages created with information on COVID-19.
ABS encourage employees and clients:
- Whether you’re at home or traveling, the World Health Organization recommends practicing good hygiene to protect yourself against infection — by washing your hands frequently with soap or alcohol-based sanitizer.
- Maintaining the distance between yourself and anyone who is coughing or sneezing.
- Avoiding touching your eyes, nose and mouth.
- Cover your coughs and sneezes with a tissue or shirt sleeve, not your hands.
- Avoid close contact such as handshakes, hugs, and kisses and keep the distance between peers.
- Avoid access to public places where there might be a risk of exposure such as malls, restaurants, department stores, gyms, etc.
- Seek medical attention quickly in case of feel sick and report immediately to our office.
- Clean all materials before starting to work with the children and consider washing hands several times during the session.
- Encourage environmental cleaning of surfaces and objects that are frequently touched at home or in dorm rooms such as: telephones, desks, remotes, keyboards, and doorknobs
- Consider avoiding all nonessential travel to China, Iran, Italy, South Korea, as well as any high-risk “community spread” areas in U.S. Reporting immediately to our agency if you, your client or client’s caregiver have returned from any country with potential risk of COVI-19 or have any upcoming travel
- Notify to our agency a client, client’s caregiver or any of your family member has COVID-19 or have been exposed to. Currently, the CDC advises asymptomatic people with low-risk exposures to self-observe until 14 days after their last potential exposure.
- Treat all information about an employee’s illness or client’s illness as a confidential medical record.
We appreciate your cooperation and support and will continue to provide updates as more information become available.